DVC Enterprises Inc. dba Dream Vacations and Cruises
 

PRIVACY POLICY

DVC Enterprises Inc. dba Dream Vacations and Cruises

Website: https://www.dvctrips.com
Effective Date: October 31, 2026
Last Updated: October 31, 2026

DVC Enterprises Inc., doing business as Dream Vacations and Cruises ("Company," "we," "us," or "our"), is committed to protecting the privacy and personal information of our customers, prospective customers, website visitors, and marketing subscribers.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, submit an inquiry, request a travel quote, book travel arrangements, subscribe to email marketing communications, or otherwise interact with our business.

Our business operates in Broward County, Florida, United States.

1. Information We Collect

Depending on how you interact with our business, we may collect the following information:

Personal Identification Information

• Name.

• Email address.

• Telephone and mobile phone numbers.

• Mailing and residential addresses.

• Other information you voluntarily provide.

Travel and Booking Information

• Travel preferences and vacation interests.

• Destination preferences and travel history.

• Cruise, hotel, resort, airline, and vacation package selections.

• Travel dates, itineraries, and booking information.

• Passenger information, including dates of birth and passport details when required for travel arrangements.

• Special travel requests and accommodations.

• Information about additional travelers when provided by you.

Marketing and Communication Information

• Email subscription preferences.

• Marketing consent records.

• Responses to promotional campaigns.

• Communication history.

• Information voluntarily provided through surveys, promotions, or inquiries.

Website and Electronic Information

When you visit our website, we or our service providers may collect:

• IP address.

• Browser type and device information.

• Operating system.

• Website pages visited and browsing activity.

• Referring websites.

• Cookies and similar tracking technologies.

Payment and Transaction Information

Payment information may be collected or processed by applicable travel suppliers, payment processors, or booking platforms. We do not intend to retain complete payment card information unless necessary and handled through an appropriately secured payment process.

2. How We Use Your Information

We may use your information to:

• Respond to travel inquiries and quote requests.

• Prepare and coordinate vacation packages, cruises, group travel, destination weddings, and other travel arrangements.

• Process and manage travel reservations.

• Communicate booking confirmations, itineraries, travel updates, and customer service information.

• Send promotional emails and newsletters where permitted by law.

• Provide personalized travel recommendations and offers.

• Improve our website, services, and customer experience.

• Administer promotions and marketing campaigns.

• Prevent fraud and unauthorized transactions.

• Comply with legal and regulatory requirements.

3. Email Marketing

We use Mailchimp as an email marketing service provider to help manage email subscriptions and distribute promotional communications.

If you subscribe to our marketing communications, we may send you:

• Cruise specials.

• Vacation packages.

• Group travel opportunities.

• Destination wedding information.

• Travel promotions and special offers.

• Company news and updates.

Information submitted through our email subscription forms may be processed and stored by Mailchimp on our behalf.

Mailchimp processes information according to its applicable privacy policies and data processing terms.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails.

We will process unsubscribe requests within the timeframe required by applicable law.

Unsubscribing from promotional emails does not necessarily stop transactional or service-related communications concerning existing travel arrangements.

We comply with applicable requirements of the CAN-SPAM Act.

4. SMS and Text Message Communications

We may communicate with customers by telephone or text message concerning travel inquiries, reservations, and customer service.

If we offer promotional SMS marketing, recurring marketing text messages will only be sent where the required consent has been obtained.

By checking an SMS consent box or otherwise providing the required affirmative written consent, you authorize DVC Enterprises Inc. dba Dream Vacations and Cruises to send recurring marketing text messages to the mobile number you provide.

• Message frequency may vary.

• Message and data rates may apply.

• Consent to receive marketing text messages is not a condition of purchasing goods or services.

• Reply STOP to unsubscribe.

• Reply HELP for assistance.

After opting out, you may receive one final confirmation message. No further promotional text messages will be sent unless you provide new consent.

Providing a telephone number alone does not constitute consent to receive recurring marketing text messages.

We comply with applicable requirements of the Telephone Consumer Protection Act (TCPA), Florida telephone solicitation laws, and applicable messaging regulations.

5. How We Share Your Information

We do not sell your personal information for money.

We may share personal information with trusted service providers, travel suppliers, and business partners when reasonably necessary to provide requested services or operate our business.

A. Travel Suppliers and Providers

When arranging travel, we may share relevant information with:

• Cruise lines.

• Airlines.

• Hotels and resorts.

• Tour operators.

• Destination management companies.

• Travel wholesalers.

• Travel insurance providers.

• Other companies involved in fulfilling your travel arrangements.

These companies may process your information under their own privacy policies and terms.

B. Travel Agency Management and Technology Platforms

We use third-party technology and business platforms to support our travel agency operations, manage customer relationships, coordinate travel arrangements, and communicate with customers.

These platforms may include:

• Travel Leaders Agent Universe: Used for applicable travel agency management, customer information, and travel-related business operations.

• VacationCRM: Used for customer relationship management, customer records, travel inquiries, and related business communications.

• Mailchimp: Used for email marketing, subscription management, and promotional communications.

• Website hosting, data storage, analytics, and other business technology providers.

These service providers may process personal information as reasonably necessary to provide services to our business, subject to applicable agreements and legal requirements.

C. Legal and Business Requirements

We may disclose information when required by law, legal process, or regulatory authorities, or when reasonably necessary to protect our rights, customers, employees, and business operations.

We may also disclose information in connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.

6. Cookies, Analytics, and Tracking Technologies

Our website, https://www.dvctrips.com, and third-party service providers may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality.

• Understand website visitor activity.

• Remember preferences.

• Measure marketing and advertising performance.

• Improve customer experience.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using nonessential tracking technologies.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

These safeguards may include:

• Access restrictions.

• Secure systems and service providers.

• Password protection and authentication.

• Encryption where appropriate.

• Confidentiality obligations.

• Periodic review of security practices.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested travel services.

• Maintain customer and booking records.

• Manage marketing subscriptions and consent records.

• Resolve disputes.

• Meet accounting, tax, legal, and regulatory obligations.

• Enforce agreements and protect our business interests.

When information is no longer reasonably necessary, we will take appropriate steps to delete, securely destroy, or de-identify it, subject to applicable legal requirements.

9. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

• Request information about personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of personal information, subject to applicable exceptions.

• Withdraw consent for certain marketing communications.

• Opt out of promotional email communications.

• Opt out of promotional SMS communications.

• Request information about certain disclosures of your personal information.

To submit a privacy request, contact us using the information in Section 14.

We may need to verify your identity before fulfilling certain requests.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

10. Florida Privacy and Data Protection Compliance

We operate in Florida and take reasonable steps to comply with applicable Florida privacy and data security laws, including the Florida Information Protection Act, Section 501.171, Florida Statutes.

We maintain reasonable measures to protect covered electronic personal information and will provide legally required notices in the event of a qualifying security breach.

Other Florida privacy laws may apply depending on the size, activities, and operations of our business. We comply with applicable requirements to the extent they apply.

11. Third-Party Websites and Travel Suppliers

Our website and communications may contain links to third-party websites, booking platforms, cruise lines, airlines, hotels, resorts, and other travel providers.

Once you access a third-party website or provide information directly to a travel supplier, that company's privacy policy and practices may apply.

Dream Vacations and Cruises does not control the privacy practices, security procedures, or information handling of independent third parties.

We encourage you to review the privacy policies of third-party providers before submitting personal information or completing a transaction.

12. Children's Privacy

Our website and marketing services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website or marketing subscription services without appropriate authorization.

Information about minors may be provided by a parent or legal guardian when necessary to arrange family travel, subject to applicable privacy requirements.

13. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy as our business practices, technology, and applicable laws change.

Updates will be posted on our website with a revised Last Updated date.

We encourage customers and website visitors to periodically review this policy.

14. Contact Information and Privacy Requests

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or want to update your communication preferences, please contact us:

DVC Enterprises Inc.
Doing Business As: Dream Vacations and Cruises

14359 Miramar Parkway, Miramar FL 33027
United States

Website: https://www.dvctrips.com
Email: Carolyn@dvcweddings.com
Telephone: 305-432-5108

15. Marketing Consent Is Separate from This Privacy Policy

This Privacy Policy explains how we handle personal information. It does not, by itself, constitute consent to receive promotional email messages or SMS text messages.

Email and SMS marketing subscriptions are subject to applicable consent requirements and the communication preferences selected by the individual.

By interacting with our business, you acknowledge that you have had the opportunity to review this Privacy Policy.